Step One
Describe the problem:

Step Two
Please answer the following:    (* required fields)

• What is the serial number of the transmitter?*
  
  
• What is the serial number of the                    
  Antenna Tuning Unit (ATU) ?*
  
• Is the antenna SAC manufactured?
  yes no
                    If no, please list Manufacturer:                                                                                        
                                                             Model:          
                     
                                        Radiating element:    
  
                                    Counterpoise system:   
  
  
• Are there fuses blown on the AC Power supply board? yes no
  
  
• What is the operating power of the transmitter? 
  
                           What it the operating frequency? 
  
                                                What is the PA Volts? 
  
                                           What is the PA Current? 
  
  
• What is the reflected power on the TX?
  
• What light is the transmitter shutting down on into the ATU? V P C N
  
  
• Have you disconnected the ATU and operated the transmitter into the dummy load? yes no
  
  
• Does it shut down while operating on the dummy load? yes no
  
  
• Do you have a RF output on the dummy load? yes no
  
  
• What light is the transmitter shutting down on when connected to the dummy load?       V P C N
  
  
• Are there any fuses blown on the SPA or DMOD board? yes no
  
  
• Do you have a remote panel? yes no
  
  
• Are the LED's constantly illuminated on the panel? yes no
  
  
• Confirm that TB1-2 of the ATU is vacant? yes no
  
  
• Can you confirm that the ATU is getting 12V DC at TB1-1? yes no
  
  
• What is the fine tap set on?
  
  
• What is the course tap set on?
  
  
• What is the impedance switch set on?
  
  
• What is the forward power meter reading on the transmitter?
  
  
• What is the reflected power reading on the transmitter?
  
  
• Please give a description of the site and surrounding area:
  

Company Name*     

Contact Name  first last*

Address

City State/Province

Zip/Postal Code   Country

Mailing address same as above?

If different

City State/Province
Zip/Postal Code   Country

Phone    ..          .. 
Fax        ..            ..
Email address*.   (required)